Before you continue: Finlay's story is difficult to read. We share it because understanding what happened is how we prevent it from happening again.
Finlay van der Werken was a 16‑year‑old from Burlington. On February 7, 2024, his mother brought him into the ER, doubled over in pain and struggling to breathe.
He was triaged as CTAS II — the category reserved for patients who need emergent care, with guidelines calling for a physician within fifteen minutes. The hospital's own system had already recognized this as urgent.
Then came the wait. Hour after hour, his mother returned to the desk as his breathing worsened, watching the doctors on shift dwindle through the night until, for a stretch before dawn, none were left at all.
“Please help me.”
— Finlay
His oxygen levels were checked again and again through the night. Each reading was lower than the one before it.
Oxygen saturation, overnight — no one intervened
A doctor finally assessed Finlay at 6am, nearly eight hours after his mother first asked for help. His chart that morning noted sepsis and pneumonia with hypoxia, at high risk of acute deterioration.
Twenty‑one hours later, his parents made the hardest decision of their lives, and took him off life support.
Finlay never came home.
His death was preventable. And it revealed a crisis unfolding across Canada. Emergency departments nationwide are under extreme pressure. Wait times are rising. Preventable harm and deaths are increasing. Children deteriorate faster, cannot advocate for themselves, and rely entirely on systems that are failing them.